Privacy policy.

Effective Date: June 2025


This Privacy Policy describes how Loops of Colour® (“Loops of Colour” or “the Company”) collects, uses, discloses, and protects personal information when users interact with the website [https://www.loopsofcolourdesign.com] (“the Website”). Loops of Colour is a trademarked brand offering original creative products directly to consumers.

By accessing or using the Website, users agree to the terms outlined in this Privacy Policy.

1. Company Overview

Loops of Colour® is an independent creative brand and online retailer. The Website is used to market, sell, and distribute products directly to consumers. All data collected is used solely for the purposes defined in this policy and in accordance with applicable data protection regulations.


2. Information Collected

a. Personal Information

Loops of Colour may collect personal information directly from users when they:

  • Create an account

  • Place an order

  • Subscribe to marketing communications

  • Contact customer service

This information may include:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed through third-party secure gateways)


b. Automatically Collected Information

When users interact with the Website, the following data may be collected automatically:

  • IP address

  • Browser and device information

  • Geographic location (approximate)

  • Pages viewed, and time spent on each page

  • Referring URL

c. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to improve user experience, track usage patterns, and manage advertising and analytics. Users may modify cookie preferences via their browser settings.

3. Use of Information

Loops of Colour uses the collected data for the following purposes:

  • To process and fulfill orders

  • To communicate with customers regarding their purchases or inquiries

  • To provide updates, promotional offers, or newsletters (if consent has been given)

  • To analyse Website usage and improve user experience

  • To comply with legal obligations

4. Information Sharing and Disclosure

Loops of Colour does not sell personal information to third parties.

However, personal data may be shared with:

  • Service providers such as payment processors, shipping couriers, and email service platforms, solely for order processing and service delivery

  • Legal authorities, when required by law, court order, or regulatory action

  • Analytics and marketing platforms, only with user consent or where permitted by applicable law

All third parties are obligated to maintain the confidentiality and security of the information.


5. Data Retention

Loops of Colour retains personal data only as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, legal compliance, and accounting obligations. Data is securely deleted or anonymised when no longer needed.

6. User Rights

Depending on the user’s jurisdiction, individuals may have rights including but not limited to:

  • Requesting access to their personal data

  • Correcting inaccuracies in personal data

  • Requesting deletion of personal data

  • Withdrawing consent for marketing communications

  • Lodging a complaint with a supervisory authority (e.g., ICO in the UK, or relevant EU authority)

To exercise any of these rights, users may contact Loops of Colour at hello@loopsofcolourdesign.com


7. Children’s Privacy

The Website is not intended for individuals under the age of 13. Loops of Colour does not knowingly collect personal data from children. If such data is inadvertently collected, it will be deleted promptly.

8. Data Security

Loops of Colour implements appropriate technical and organisational measures to safeguard personal information, including secure data transmission, encryption where necessary, and limited access controls.

9. International Data Transfers

If personal information is transferred outside the user’s country of residence (for example, for payment processing or data hosting), such transfers will be protected by lawful mechanisms such as Standard Contractual Clauses or equivalent legal safeguards.

10. Changes to This Policy

Loops of Colour reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised Effective Date. Users are encouraged to review this policy periodically to remain informed.

11. Contact Information

For questions regarding this Privacy Policy or the handling of personal data, users may contact:


Loops of Colour®

Email: hello@loopsofcolourdesign.com

Address: Woodburnhaugh, Roberton, Hawick, TD97PJ

Website: https://www.loopsofcolourdesign.com