Delivery
All items ordered within shop opening hours will be delivered in 3-5 working days. I use Royal Mail as standard. Should you require your items sooner, I am happy to discuss timeframes with you and ask that you please choose the local delivery/pick up option for shipping.
Return Policy
I hope you love your purchase, but should you need to return or exchange an item for any reason, I am here to help! Please message me and I am happy to have a chat. You can return an item within 30 days of the purchase date where I will be happy to offer an exchange or refund the cost of your item(s). Please be aware that all shipping costs are excluded from the refund amount. As I’m sure you can understand, as a small business I can’t afford to cover postage.
Personalised Items:
Please be aware that personalised items cannot be returned. Great care is taken to make sure these meet your specifications, and I will work closely with you to create a piece you are sure to love. Please do take this into consideration before purchasing a personalised item.